FAQ: Frequently asked questions and answers on the topic of Returns & Refunds
For this, fill out the cancellation form from your order confirmation or click on this link: cancellation form.
The return is made by submitting a cancellation. The shipping costs for the return are borne by the customer.
The address for the return can be taken from the cancellation form.
You will receive your money back no later than 14 days after you initiate your cancellation. The refund will be issued via the payment method you selected when placing your order.